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Our Returns Policy
ALL RETURNS SHOULD BE MADE TO;
23 Henley Crescent
If you are not fully satisfied with your online order you are able to return it to us within 14 days of purchase. Unfortunately we will not accept any returns that have passed the 14 day mark or any items that show signs of being worn. You are able to add a returns label (£9.50) to your order when you are purchasing your item - if you choose not to do this then you will have to pay for cost of return, letting us know tracking and courier.
Please return your item(s) in the same condition you received it in, unworn and unused in the original packaging and, if possible, with the tag still affixed.
We reserve the right to refuse a refund, at our own discretion, to anyone who's clothing or accessory we suspect has been worn or excessively damaged. This includes but is not limited to; bespoke items, smell, stains, tears and missing tags.
We will notify you once we have received your item(s) and your return will be processed within 14 days. You should receive with a refund back to the original card you used to purchase your item or a replacement item within this time frame.
If you have any queries or issues with your return please feel free to contact us either by phone: 0121 2276830 or email: email@example.com or firstname.lastname@example.org and we'll be happy to help.